Placeholder policy. This is a draft template and has not been reviewed by a legal professional. Details in [square brackets] must be completed and the whole document checked before Afroriginal starts trading.
Last updated: [date]
Made to order
Every Afroriginal piece is printed to order. Please allow [x–x] business days for production before your order is dispatched.
Where we deliver
- South Africa: [yes — courier / PostNet / Pargo, to be confirmed].
- International: [to be confirmed].
Delivery times and costs
Once dispatched, delivery usually takes [x–x] business days within South Africa. Delivery options and costs are calculated and shown at checkout. [Free delivery threshold, if any.]
Tracking
You will receive an email with tracking details when your order ships.
Customs and duties
Some items may be produced outside South Africa. Any import duties or taxes [are included in the price / are the responsibility of the customer]. [To be confirmed with the production partner.]
Delays and lost parcels
If your order has not arrived within the expected time, please contact us and we will investigate with the courier.
Contact us
Afroriginal [registered business name and registration number]
[Physical address], Johannesburg, South Africa
Email: hello@afroriginal.com